Operational Excellence

Why focus on Operational Excellence?

Operational Excellence through Discipline

At Operational Sustainability, we build and implement the solutions industry demands today to support true Operational Excellence, including a holistic, integrated Operational Excellence Management System.

  • Enhanced compliance assurance
  • Improved asset availability and utilization
  • Production efficiency and optimization
  • Operational discipline
  • Workforce competency
  • Continuous improvement

What happens if you ignore the principles of OE?

Many companies embark on a journey to implement an Operational Excellence Management System (OEMS). While many would argue an OEMS is essential to achieving sustainable operations, few would say they are close to attaining this goal. Typically, the overall strategy and vision are well defined. However, implementation of the individual components is often weak, resulting in poor overall execution and outcomes. Many companies continue to vet out business processes in isolation, with their primary focus on compliance, procedures, and training. While these are sound fundamentals, the principle of, "You don't know what you don't know," holds true. With few new dynamic inputs, improvements tend to be marginal at best.

In fact, companies are actually de-optimizing information by creating management and information silos. The lack of integration among management systems leaves many organizations with no clarity regarding potential risk – and therefore vulnerable to safety, operational, process, and asset risks. Reliability curves suggest only a small fraction of equipment failures can be detected using current best practices. Users need diagnostic information to reliably detect unwanted conditions and proactively address them. In addition, operational and safety cultures play a vital role in achieving operational excellence. Organizations then have to effectively manage change and transfer of knowledge.

For most, IT is seen as the only realistic means of capturing this institutional knowledge, managing change, and achieving diagnostic outcomes… but realistically, it's more than IT. It's intelligent, integrated, Connected Operations that bring clarity and insight to decisions across an organization and support the journey to Operational Excellence.

Find out more about the 2019 Operational Excellence Conference »